If for any reason you are not completely satisfied with your purchase and wish to change your mind we will give you a 30 day money-back guarantee from the time you receive the goods. Please email us at firstname.lastname@example.org within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy applies only to web transactions only and does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition.
All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.
Brown’s Mensland will not be responsible for parcels lost or damaged in transit if you choose not to insure.
Please be advised that this policy applies only to transactions complete over this website and may be different to our in store policy.